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FAQ

Q. When will I receive the official receipt?
A. You will receive our official receipt within 1-2 weeks after an order is placed.


Q. How long will it take to receive my first issue?
A. The actual delivery date of your first issue depends on the publishing frequency of the magazine you have ordered.
Please kindly allows 4-6 weeks for weekly magazines, 6-8 weeks for monthly magazines and 2-3 months for US magazines.


Q. When will I receive the subsequent magazines?
A. You may receive related magazines according to the magazine schedule.
 
   TIME / FORTUNE / Businessweek / Forbes / Yazhou Zhoukan / Perspective / Others

Q. How do I change my mailing address?
A. At any time during your subscription, you may change your address through our web form.

Q: How long will it take for my new address to take effect?
A: It takes 4 weeks to 8 weeks for updating local and overseas address.
 
Q: How long will for suspensions to take effect?
A: It takes 4 weeks and 8 weeks for weekly and monthly magazines respectively.  You may apply for suspension for your magazines through our web form.